GameStop 'Pauses' Game Subscription Service Rollout

GameStop halts its unlimited used game rental program

Report: GameStop halts used-games subscription service

A couple of weeks ago, game retailer GameStop soft-launched its new subscription-based game lending program, PowerPass.

Since then, GameStop itself has confirmed the delay, saying that it has made a decision to "temporarily pause" the PowerPass service due to "a few program limitations we have identified". At the end, you can choose any game to keep. The "few program limitations" that the GameStop spokesperson left undefined could be any number of things: PowerPass's price, its duration, the games customers can keep after the program expires, or anything else.

Regardless, it's worth noting that, according to Kotaku, GameStop employees have simply been instructed to remove PowerPass advertising from the front of their stores and place it in the back for safekeeping. They've been told to store the material in their backrooms until further notice.

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It's understandable for a new program to experience hiccups as it approaches its launch - that's what soft launches are for, after all. It's not clear why GameStop is freezing the program, but employees have speculated to Kotaku that some of the company's antiquated computers weren't equipped to handle it. "We feel this is the right thing to do for now to ensure we are able to provide our guests an exceptional service". This could mean that PowerPass might make a comeback down the line, if GameStop fixes whatever issues they uncovered. The company will also allow those who had purchased a spot in the program the ability to pick out any Pre-Owned game for free by way of apology for the inconvenience the sudden halt of PowerPass might have caused. It offers subscribers any used game in a store for six months in return for $60.

GameStop had announced a "PowerPass" program that would allow customers to rent used games.

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