Cruise ship passengers recall bomb cyclone 'nightmare'

A sign on a balcony door aboard the

'Let me off this boat': Cruise passengers terrified after 'Bomb Cyclone' hits

In the clip, the vessel - carrying up to 4,000 passengers - is battered by 30ft waves as it sails into the winter "bomb cyclone" wreaking havoc in the United States.

Instead, they returned on Friday after what they called, a nightmare aboard the Norwegian Breakaway. "It was so tilted I was shaking".

The ship was originally due back in NY on Friday morning and the following sailing will not depart until Saturday afternoon.

A Norwegian Cruise Line spokesperson said "stronger than forecasted weather conditions" were responsible for the chaos that unfolded.

Now safely on land, traumatised passengers have revealed how they "held on for dear life" and one woman even described the incident as the "scariest moment of her life".

"There were people crying, everyone was throwing was a nightmare", Olivia Ross said.

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There was water and broken glass everywhere.

The cruise line has apologised to passengers following the journey.

Mendez also said that the captain did not provide updates in a timely manner with enough information as they sailed through the storm's path.

"I'm completely traumatized", passenger Emma Franzese told CBS New York.

The Breakaway's late arrival to NY delayed a 14-day cruise, and the company says those guests will receive a refund for the lost day.

A Norwegian Cruise Line carrying 4,000 passengers on their way back to NY from the Bahamas ran smack into the storm at sea, and the experience was anything but a vacation. Some guests were not feeling safe in their rooms, moving to the ship's atrium. "We sincerely apologize to our guests for the stronger than expected weather conditions and any resulting discomfort or inconvenience they may have experienced". "I think Norwegian did a great job of handling the communications and just making sure we were informed".

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