A protest is also planned at the store from 7 to 10 a.m. Monday, according to a Facebook event page titled "Shut Down Starbucks" hosted by Philly REAL Justice and the Black & Brown Workers Cooperative.
When officers arrived, Ross said, staff told them the two men had wanted to use the restroom but were informed it was only for paying customers. "We asked them to leave the first time", one police officer could be heard saying.
The CEO of Starbucks has issued another apology to two African-American men who were arrested at a Philadelphia location over the weekend.
In the days following the arrest, dozens of demonstrators have protested the store at 18th and Spruce Street.
The two men in the video were not identified but were released from the district office due to lack of evidence.
"Here's the thing, unless someone comes forward with something more than I know now, it doesn't appear that they did anything wrong at all", the commissioner said.
The police did not lay charges and are reviewing the incident.
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Perhaps this explains the powerful range of emotions showing on her face as she stood for the playing of the national anthem. She said didnt believe it when she was told she had finished second, or that she earned $75,000.
"The company's founding values are based on humanity and inclusion", said executive chairman Howard Schultz, who joined Johnson and other senior Starbucks leaders in Philadelphia to meet with community leaders and Starbucks partners.
A Starbucks spokeswoman confirmed the meeting happened Monday but declined to give any details.
"While this is not limited to Starbucks, we're committed to being a part of the solution", he said.
"Starbucks is an example and an indicator of what is happening all across the city of Philadelphia and across the country, frankly" said Philadelphia City Councilwoman Helen Gym.
"This is a private business", the Starbucks employee said. "Our store manager never intended for these men to be arrested and this should never have escalated as it did".
A video of black men being arrested at Starbucks. On top of this unfair treatment, police were reportedly called, though they made no arrest.