Approximately 80 percent of 911 calls today come from mobile devices, but outdated, landline-era infrastructure often makes it hard for 911 centers to quickly and accurately obtain a mobile caller's location.
'When every moment counts, these tools will help first responders reach our customers when they most need assistance'.
Apple is trying to solve a potentially unsafe emergency response infrastructure problem. It will see the location of US iPhone users shared with dispatch responders during 911 calls. Global Positioning System location data will also be used. According to Apple, iOS location services already exceed this requirement, while Apple's new feature will allow the company to make these benefits available to local 911 centers now.
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No need to install an app after upgrading to iOS 12. The service, as you could have guessed from the emergency number mention, is for US users only (Europe has its own 112 number), and works as a supplement to the current AML mapping dispatchers are used to.
RapidSOS works with trusted PSAP and first responder software vendors to deliver precise location and rich data to call-takers, dispatchers and first responders via existing call-taking, dispatch, and mapping software.
Apple's iOS 11 includes a great SOS feature for when you feel unsafe in an emergency, but you may want to disable the feature on your iPhone or Apple Watch to avoid accidentally calling 911.
The planned changes were announced Monday in Nashville, Tennessee during a 911 convention. Typically, the new version of Apple's mobile operating system is release to the public during September, and that should hold true for iOS 12 as well.