Here's How to Get Your iPhone X Screen Fixed by Apple

An Apple Inc. iPhone X smartphone is displayed during the sales launch at a store in New York U.S. on Friday Nov. 3 2017

Users had previously complained that the screens on their phones did not work properly Credit Michael Nagle /2017 Bloomberg Finance LP

The company announced the two new fix options today, acknowledging a problem in which the iPhone X's display reacts when it hasn't been touched or fails to respond to touch, and in which a MacBook Pro SSD may fail.

Any iPhone X owners out there affected by this touch issue with their display? In some cases, the screen would respond even without it being touched.

Apple hadn't previously responded to reports of problems with iPhone X screens, but it had opened similar replacement programs in the past for older iPhone models with screen issues, including the iPhone 6. The iPhone X, which was continued this year after Apple launched the iPhone XS, XS Max and XR, is the only model affected, according to the company. Most recently, Apple admitted to a manufacturing defect in the iPhone 8.

If you have had either of these issues repaired by Apple or an Apple Authorized Service Provider then you should get in touch with Apple to arrange a refund. The servicing is done through Apple or an Apple Authorized Service Provider. Apple says it will examine any iPhone to make sure its eligible for the free fix.

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The other issue identified today focuses on SSD-equipped 13-inch MacBook Pro laptops without a touchbar sold between June 2017 and June 2018.

As far as the 13-inch MacBook Pro is concerned, Apple said that the problems are related to the storage drives, and may lead to data loss.

Apple typically offers an easy way to identify whether you may have the faulty part, such as with a range of serial numbers, though it didn't this time.

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